Kempinski Hotel Grand Arena Bansko - Bansko
Step into Bulgaria, where every journey holds a story. From Sofia’s vibrant heart to Rila’s alpine lakes, from Black Sea shores to the medieval streets of Nessebar—this land invites explorers, dreamers, and lovers of beauty. Choose between rustic mountain chalets or modern seaside resorts, book your stay, and embrace the warmth of Bulgarian hospitality while uncovering treasures at every step. Your unforgettable adventure begins with the perfect accommodation.
Kempinski Hotel Grand Arena Bansko
Bansko Pirin Street 96
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
No. of rooms
116
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
BG
9.3/10
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare forhotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
The hotel day starts from hour 15:00 and ends at 12:00.
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly.
Please note that smoking is strictly prohibited inareas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotels availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December include a compulsory New Years Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Deluxe Room Town View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Mountain View with King Bed. This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability. ;
Deluxe Room Town View with Twin Beds. The spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds. ;
Deluxe Room Mountain View with Twin Beds. The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability.
License number: Б3-ВБ3-746-А1
Linens, towels and laundry washed in accordance with local authority guidelines
Hair styling
Solariumadditional charge
Guest accommodation is disinfected between stays
Fitness classes
Sun terrace
Tour desk
Private check-in/check-out
BBQ facilitiesadditional charge
Shuttle service
Kids' outdoor play equipment
Lift
Kid-friendly buffet
Dry cleaningadditional charge
Body wrap
ATM/cash machine on site
Trouser press
Indoor pool (all year)
Garden
Happy houradditional charge
Walking toursadditional charge
Spa facilities
Make up services
Swimming pool
Special diet menus (on request)
Face masks for guests available
Fitness
Hair cut
Guests have the option to cancel any cleaning services for their accommodation during their stay
Snack bar
CCTV in common areas
Fax/photocopyingadditional charge
Massage chair
Hair colouring
Luggage storage
Outdoor pool
Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized
Massageadditional charge
Foot bath
Horse ridingadditional charge
Pet bowls
Soundproof rooms
24-hour front desk
Contactless check-in/check-out
Cooking classadditional charge
Hand sanitizer in guest accommodation and key areas
Kids' club
Staff follow all safety protocols as directed by local authorities
Light therapy
Tennis equipmentadditional charge
Packed lunches
Shared stationery such as printed menus, magazines, pens, and paper removed
Internet services
Non-smoking rooms
Indoor play area
Private parking
Restaurant
Process in place to check health of guests
Plunge pool
Board games/puzzles
Tennis courtadditional charge
Spa and wellness centre
WiFi
Tour or class about local cultureadditional charge
Security alarm
Waxing services
Fruitsadditional charge
Pet basket
Cashless payment available
Kids' pool
Bar
Use of cleaning chemicals that are effective against Coronavirus
Pool cover
Pedicure
Heated pool
WiFi available in all areas
Airport shuttle
Parking on site
Steam room
Sun loungers or beach chairs
Body scrub
Room service
Kid mealsadditional charge
Spa lounge/relaxation area
First aid kit available
Key card access
Currency exchange
Manicure
Fire extinguishers
Hair treatments
Archeryoffsite
Facilities for disabled guests
Beauty Services
Outdoor pool (seasonal)
Valet parking
Electric vehicle charging station
Ski storage
Spa/wellness packages
Skiing
Shared lounge/TV area
Meeting/banquet facilitiesadditional charge
Property is cleaned by professional cleaning companies
Daily housekeeping
Facial treatments
Business centreadditional charge
Fishingadditional charge
Babysitting/child servicesadditional charge
Yoga classes
Physical distancing rules followed
Wine/champagneadditional charge
Fitness/spa locker rooms
Invoice provided
Barber/beauty shop
Airport shuttle (additional charge)
Food can be delivered to guest accommodation
Cycling
Sauna
Non-smoking throughout
Accessible parking
Parking
Ironing serviceadditional charge
Air conditioning
Pets allowed
Body treatments
Indoor pool
Shuttle service (additional charge)
Sun umbrellas
Fitness centre
Concierge service
Breakfast in the room
Express check-in/check-out
Smoke alarms
Laundryadditional charge
Terrace
Swimming pool
Bike toursadditional charge
Access to health care professionals
Personal trainer
Pool with view
Outdoor pool (all year)
Outdoor furniture
Hikingadditional charge
Car hire
Safety deposit box
Themed dinner nightsadditional charge
Ski pass vendor
Parking garage
Lockers
Free WiFi
Heating
Physical distancing in dining areas
24-hour security
Billiardsadditional charge
Family rooms
